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Contact Us
Questions? Suggestions?
We'd love to hear from you!
Complete the Contact Information form below and we will contact you as soon as possible.
Be sure to tell us if you prefer to be contacted by e-mail or telephone.
ALL ENQUIRIES - [email protected]
TELEPHONE - 07717402979
SHIPPING INFORMATION:
*We Offer Free Shipping on all Deliveries within the UK*
Royal Mail Tracked48 Delivery (2 - 3 working days) £Free(uk Only)
This service will provide a tracking number and can be tracked at any stage of the delivery process. This service also is insured and requires a signature.
Up to 15kg of Goods:-
Parcel Force Overnight Courier (1 working day) £6.00
Redelivery Charges.
Occasionally customers fail to pick up their order from the local depot once the initial delivery attempt has been made if they were out. After a week the parcel is shipped back to us. Unfortunately the redelivery charge to dispatch the goods back out is not subsidised.
UK Re-delivery Charges:-
Royal Mail - £Cost + 85p
Courier - £Cost + 85p
*If you need to return a faulty item, there is a freepost address you may use. Please email us for the* address
The freepost address is only for the use of returning faulty items. When we receive the item back here it will be checked, if the item is not faulty and the freepost address has been used, then there will be a charge of £3.50 plus vat for the cost of postage.
We have a dedicated team looking after your interests and if their are any issues with your parcel we will work to over come the problem and obtain a delivery for you.
If you parcel is lost on route we will endeavor to obtain compensation for you.
We will liaise with the particular depot on your behalf and resolve any problems swiftly and keep you updated at all times.
Items received that are incorrect must not have the products packaging opened, we must be notified as soon as it is convenient and we will advise full instructions for an exchange. Incorrect products received with security seals or sealed packaging which are opened by the customer cannot then be returned for an exchange as they have been accepted by the customer.
Royal Mail
Royal Mail "Airsure" International Signed for service.
Airsure is generally a fast service and delivery time scales are as follows:-
2 Working days to Western Europe
4 Working days to Eastern Europe
6 Working days to the rest of the world
Royal Mail
Royal Mail (Europe) International Signed for service.
This service covers any European country that is not on the Airsure service
Royal Mail
Royal Mail (Rest of World) International Signed for service.
This service covers any country that is not on the Airsure service
Airsure International Delivery Countries
Andorra
Austria
Belgium
Brazil
Canada
Czech Republic
Denmark
Estonia
Finland
France
Germany
Hong Kong
Iceland
Irish Republic
Liechtenstein
Luxembourg
Malaysia
Netherlands
New Zeland
Portugal
Singapore
Spain
Sweden
Switzerland
USA
Azores (Portugal)
Balearic Islands (Spain)
Canary Islands (Spain)
Corsica (France)
Faroe Islands (Denmark)
Madeira (Portugal)
Monaco (France)
Weight
Price £
Weight
Price £
Weight
Price £
Weight
Price £
100g
6.82
600g
9.90
1100g
12.70
1600g
15.45
200g
7.55
700g
10.45
1200g
13.25
1700g
16.00
300g
8.15
800g
11.10
1300g
13.80
1800g
16.55
400g
8.75
900g
11.65
1400g
14.35
1900g
17.10
500g
9.35
1000g
12.20
1500g
14.90
> 2000g
N/A
Royal Mail
Royal Mail (Europe) International Signed for service.
This service covers any European country that is not on the Airsure service mentioned above
Weight
Price £
Weight
Price £
Weight
Price £
Weight
Price £
100g
6.17
600g
9.25
1100g
12.05
1600g
14.80
200g
6.90
700g
9.85
1200g
12.60
1700g
15.35
300g
7.50
800g
10.45
1300g
13.15
1800g
15.90
400g
8.15
900g
11.00
1400g
13.70
1900g
16.45
500g
8.75
1000g
11.55
1500g
14.25
> 2000g
N/A
Royal Mail
Royal Mail (Rest of World) International Signed for service.
This service covers any country that is not on the Airsure service mentioned above
Weight
Price £
Weight
Price £
Weight
Price £
Weight
Price £
100g
7.39
600g
13.32
1100g
18.82
1600g
24.32
200g
8.65
700g
14.42
1200g
19.92
1700g
25.42
300g
9.85
800g
15.52
1300g
21.02
1800g
26.52
400g
11.05
900g
16.62
1400g
22.12
1900g
27.62
500g
12.22
1000g
17.72
1500g
23.22
> 2000g
N/A
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